Terms of service

1. Who we are and acceptance

Soleaf is provided by Gabriele Ruiz ("we"). Contact: gabrieleruiz.dev@gmail.com.

By creating an account and using the app you accept these Terms. How we process data is described in the Privacy policy.

2. The service

• Plant identification from a photo and assessment of its health.
• Care plan: water, fertilizer, repotting, pruning, recommended exposure and placement.
• Reminders on your phone for care tasks.
• Plant sync across your devices.
• Optional links to search for the recommended products on Amazon (affiliate links: if you buy, we earn a commission).

Disclaimer: identifications and advice are generated by artificial intelligence, are for information only and may be inaccurate. For valuable plants, doubts about toxicity to people or animals, or serious diseases, consult an expert.

3. Account

• You must be at least 14 years old.
• You are responsible for what happens with your account: do not share it.
• You can delete it at any time from Settings → Delete account.
• We may suspend accounts that violate these Terms, after notifying you where possible.

4. Free plan

• 3 analyses per month, including new plants and health checks. They renew on the first day of each month and do not carry over.
• Saved plants remain available without limits. Deleting a plant does not refund the analysis used.
• Includes ads: a video ad during the analysis and, occasionally, when you open your saved plants or when you return to the home screen.
• If you close the app while the ad is playing, the analysis is cancelled and not counted.
• In case of exceptional traffic, free analyses may be paused until the end of the day; unused ones remain available.
• Analyses use a basic artificial intelligence model, less accurate than the Premium one.

5. Premium plan

• More accurate analyses: photos are analyzed with a more advanced artificial intelligence model than the free plan's.
• Unlimited analyses, no ads and watering reminders that adapt to your answers about the soil, a treatment plan with reminders after every diagnosis, and a photo timeline comparing each check-up with the previous one.
• Quick buttons in reminder notifications, to log or postpone care without opening the app.
• Step-by-step pruning guide for the species of each plant, generated by artificial intelligence.
• Fair use: analyses are unlimited for personal use, up to 50 per day. The limit only exists to stop automated or abusive use: if it is reached several days in a row, it may be temporarily lowered.
• Price and duration are those shown by the store at the time of purchase; any free trial is shown before purchase.
• The subscription renews automatically at the end of each period, unless cancelled at least 24 hours before renewal.
• If the trial is free, we notify you 2 days before it becomes paid (if notifications are on).
• You can cancel it at any time in your App Store or Google Play account settings: it stays active until the end of the period already paid.
• Payments, refunds and the right of withdrawal are handled by Apple or Google under their terms, without prejudice to your statutory consumer rights.

6. Your content

Your photos remain yours. You only grant us permission to store them and have them analyzed by the AI to provide the service. We ourselves do not use them to train models, and we share them only with the providers and under the conditions described in the Privacy policy. Upload only photos of plants you have the rights to, without people or personal data.

7. Acceptable use

You may not:

• use the app for illegal purposes;
• circumvent the limits of the free plan or the ads;
• decompile the app or use its server with automated requests, except as permitted by law.

8. Availability and changes to the service

We do our best to keep Soleaf always working, but there may be interruptions for maintenance or causes beyond our control. If we discontinue the service we will notify you reasonably in advance, so you can cancel your subscription.

9. Liability

To the extent permitted by law, we are not liable for indirect damages arising from the use of the app's advice. Liability for intent or gross negligence and your rights under the consumer protection laws of your country always remain unaffected.

10. Changes to the Terms

If we change these Terms in a significant way we will tell you in the app at least 30 days in advance. If you do not agree, you can delete your account and cancel your subscription before the changes take effect.

11. Governing law and disputes

Italian law applies. If you are a consumer, the courts of the place where you live have jurisdiction, and you keep the more favorable protections provided by the law of your country of residence. First of all, though, write to us: we will try to solve the problem together (gabrieleruiz.dev@gmail.com).